Where can I seek advice and support for mental health?


    Need to talk to someone right now? These 24-hour services offer mental health support around the clock:

    • Lifeline (13 11 14) - crisis support and suicide prevention services
    • Kids Helpline (1800 551 800) - online and phone counselling service for young people aged 5 to 25
    • Suicide Call Back Service (1300 659 467) - telephone, video and online counselling services


    We understand that calling a hotline may be daunting and not everyone has access to a phone. Here are some alternatives ways you can seek help online. Some of the following services offer web-chat and text chat, as well as other useful resources:

    Steps Mental Health

    Steps Mental Health offers the following services to people of all ages

    • Mental Health Nursing
    • Psychology
    • Mental health social work
    • Peer support
    • Dual diagnosis
    • Care coordination and case management
    • Group programs

    You can access the Steps Mental Health services if you are

    • Living or working in the Cities of Boroondara, Knox, Manningham, Maroondah, Monash, Whitehorse and Yarra Ranges.
    • Need support with your mental health or emotional well-being from a community service
    • Unable to access or afford private mental health services (such as a private psychologist)

    Stepped Care services are funded by the Australian Government under the PHN program, so there is no cost for you to access the service. You don’t need a GP referral to use their services, but it’s helpful to have your GP involved in your care.

    To find out if Stepped Care is the right service for you, please call 9810 3084 or make a referral online here.

    EACH Manningham Youth Services

    Manningham Youth Services is a safe and inclusive service for young people aged 12-25 who live, work, or study in the city of Manningham.

    The service offer:

    • Free consultations for all young people with a qualified youth counsellor.
    • Free mentoring support, guidance and advice for all young people from experienced youth workers.
    • Youth programs for schools and local community groups programs.
    • Collaborative support for community service providers and business.
    • Leadership and community engagement opportunities for all young people.

    For more information, view the Manningham Youth Services website here or contact the team:

    • Phone: 1300 003 224
    • Email: ManninghamYouthServices@each.com.au
    • Address: Level 2, Suite 8, MC2, 687 Doncaster Road, Doncaster


    Doncare's Resilient Kids - Positive Futures program

    Resilient Kids - Positive Futures is a program that supports children aged 6-17.

    The program helps children develop confidence and resilience through group work, art therapy, family therapy, counselling, and individualised coaching.

    It is suitable for children struggling with

    • anxiety and depression
    • trauma caused by bullying
    • social issues
    • family breakdown or family violence
    • social exclusion due to disadvantage
    • self-esteem and self-confidence issues
    • academic pressures

    For more information, please contact doncare@doncare.org.au or call 9856 1500 and speak to Ian Clark.

    This program is provided in partnership with Manningham Council.

    Your doctor (GP)

    If you have any questions or concerns, you may wish to talk to your GP. For most mental health conditions, seeing your GP is a great place to start. Your GP may offer you treatment or refer you to another mental health service.

    Click here for a guide on how to talk to your GP about mental health.

    What happens to my ideas?

    Once we receive your input, we will refer it to Council officers who will evaluate:

    • How your ideas benefit the community
    • If your ideas align with Council's advocacy plan, vision, mission and policies
    • How functional your idea is for potential implementation

    Officers will then consider your ideas in the development of the advocacy campaign and potentially integrate selected initiatives.

    A summary of all feedback will be shared on the dedicated Your Say page once the ideas board closes.